* All-in-one Unified Communications...
* All-in-one Unified Communications & Collaboration, Contact Center and Operator suite for enterprises *
Univerge Business Connect
All-in-one Unified Communications & Collaboration, Contact Center and Operator suite for enterprises
Truly Unifying Communications
Communications is essential to all organizations and business processes and today a variety of methods – phone, conferencing, email, voicemail, and IM – is available to support this. However, managing the various communication streams efficiently, can be challenging. UNIVERGE® Business ConneCT, NEC’s versatile all-in-one Unified Communications & Collaboration suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices – in the office, at home and when they are on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center.
Versatile User Modes
Simple and cost-effective to deploy, the three user modes – Employee, Operator and Contact Center Agent – use the same database, a common user interface, and are managed from a central point. These versatile user modes allow employees to easily switch between various roles. For instance in peak hours some of your staff, including remote office workers, can act as Operator or Contact Center Agent.
Business ConneCT is a proven solution that is ideally suited to meet the dynamic communication needs of any organization, small or large. It enables your organization and employees to communicate more efficiently and effectively – and become more productive and competitive!
* Complete standalone operation without PC connection * Outdoor spec with waterproof and weatherproof (IP65) * Graphic LCD and keypad for user friendly interface * Built-in relay and switch input for direct lock interface * Optional external relay unit for secure door control * Compact, slim and...